Wednesday, June 17, 2009
My chat session with Dell sales
Horrible salesmanship. Neither agent greeted me. Neither tried to see what they needed to do to close the sale, or offered to take my order. Neither had a sense of humor. They both missed questions in my text and didn't answer them. Neither said goodbye-have a nice day when our session ended. I am literally sitting here with my credit card in hand and their doofus agents couldn't close the sale. Their sole effort to sell me was to paste a system in front of me. They didn't even extol the virtues of these systems or explain why they thought these systems suited my needs.